Weighing In: Cyber Security in Digital Kiosks

Now and then, we like to take a look at the serious issues going on in the world of digital signage. At the moment, there seems to be a study on kiosk security causing a stir in the industry. In this entry, we’re going to take a look at the various sides of this story.
It seems that the Kaspersky Lab has conducted research that found serious vulnerabilities in the digital kiosks that now make up much of the modern city—in particular, these kiosks are vulnerable to cyber attacks, as well as the well-known problems that allow people to access undesirable websites on public devices. A relatively famous instance of this is the widespread use of LinkNYC to view sexually explicit material by the city’s homeless population. However, while misuse of the publicly available internet is a nuisance, the Kaspersky Lab has come up with much more troubling concerns: the potential for hackers to access personal information, such as identity and credit card information.
As an example, think about a kiosk where customers are able to purchase movie tickets without waiting in line to speak to a customer service representative or check in to a flight. These kiosks are then connected to other devices so that they can communicate information, creating connections and weaknesses that hackers can exploit. The Kaspersky Lab found that practically any public digital kiosk contains such vulnerabilities.
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